Shipping policy

ZÉLAVÉ BEAUTY Shipping Policy

Thank you for shopping with ZÉLAVÉ BEAUTY. Each order is carefully prepared and fulfilled before shipment.

Order Processing

Please allow approximately 5–9 business days for your order to be processed, prepared, and fulfilled before shipment. Processing times may be longer during holidays, promotional periods, or periods of high order volume.

Estimated U.S. Delivery

After your order has been processed and shipped, standard delivery within the United States typically takes approximately 3–5 business days.

Please note that processing time and shipping time are separate. Most U.S. orders should therefore arrive approximately 8–14 business days after the order is placed, although delivery dates cannot be guaranteed. Blanka FAQs

Order Tracking

Once your order ships, tracking information will be provided so you can follow your package's progress.

Shipping Delays

Carrier delays, severe weather, holidays, high order volumes, and other circumstances outside our control may affect delivery times. ZÉLAVÉ BEAUTY is not responsible for carrier-related delays after an order has shipped.

Incorrect Shipping Addresses

Please review your shipping information carefully before submitting your order. Customers are responsible for providing a complete and accurate delivery address.

Lost or Undelivered Packages

If you experience an issue with your delivery, please contact ZÉLAVÉ BEAUTY through our Contact page with your order number and relevant tracking information, and we will assist you in reviewing the issue.

International Shipping

International delivery times vary by destination and may be affected by customs processing. Any applicable customs duties, taxes, or import fees may be the responsibility of the recipient.